Legal Statement
We fully understand the importance of your privacy and respect and protect it. This policy will provide you with a detailed explanation of how we collect, use, and protect your personal information on our website, as well as the relevant rights you are entitled to. We strongly recommend that you carefully read and fully understand all the contents of this policy while browsing our website and make appropriate choices on your own.
If you do not agree with the content of this policy, we will be unable to process your personal information. If you continue to browse or provide your personal information, it will be deemed that you have fully read and understood all the contents of this policy, and we will process and protect your personal information in accordance with the rules for collection, use, and storage set forth in this policy.
If you wish to obtain more detailed information, please refer to the following index to read the relevant sections:
1. Scope of Protection Under This Policy
2. What Personal Information We Collect and How We Collect It
3. Purpose and Basis for Processing Personal Information
4. How We Use Cookies
5. How We Protect Your Personal Information
6. Protection of Children's Personal Information
7. How This Policy Is Updated
8. How to Contact Us
1. Scope of Protection Under This Policy
The use of the website (including its subpages containing information, hereinafter referred to as the “website”) is subject to this privacy policy (hereinafter referred to as “this policy”). We have no control over other third-party websites or applications outside of this website, so this policy does not apply to third-party websites or applications that may be linked from our website. If a subdomain or product of this website has its own privacy policy that conflicts with this policy, the separate privacy policy shall prevail. Nothing in this Policy shall apply in situations that conflict with applicable data protection laws.
2. What Personal Information We Collect and How We Collect It
In accordance with applicable laws, we may collect personal information directly from you in order to respond to your inquiries. The term used in this Policy includes sensitive personal information where applicable. In accordance with applicable laws, we may collect personal information such as your name, email address, phone number, and specific inquiry content with your consent.
We may also collect other information that cannot be used to identify a specific individual (i.e., information that is not personal information). The purpose of collecting such information is to improve the services we provide to you. We will aggregate such information to help us provide more useful information to our customers and understand which parts of our website our customers are most interested in. For the purposes of this policy, aggregated data is considered non-personal information. If we combine non-personal information with personal information, such information will be treated as personal information during the period of such combination.
III. Purpose and Basis for Processing Personal Information
In accordance with applicable laws, this website processes personal information in the following ways with your consent:
Direct Marketing: After receiving your consent, we will process the personal information voluntarily submitted to us to send you the materials you requested or provide materials related to our products and services. If you request product materials or purchase products and services, we may also use your personal information to provide materials related to products and services we believe may interest you. If you wish to stop receiving these materials, please contact us.
Responding to inquiries and improving the browsing experience: We may use your personal information to respond to your inquiries or requests, or to send you the materials you need. To provide you with a smoother and more enjoyable browsing experience, we may use browsing data to analyze how visitors use this website, provided you have explicitly consented to such use.
To comply with applicable legal obligations: We may allow access to any information provided to this website in accordance with valid legal procedures. If necessary, we may allow access to this information in special emergency situations where personal safety is threatened.
In accordance with applicable laws, to fulfill contracts and other legally permitted uses with your consent.
4. How we use cookies
In order to provide you with a more seamless and convenient browsing experience, we may sometimes place small data files called cookies on your computer, mobile device, or other device. Cookies are small data files that websites store on your computer, mobile device, or other equipment when you visit them. They assign a unique ID to your device but do not contain any personal information such as your name or email address. They allow us to remember your actions and preferences over time (e.g., login name, interface language, settings preferences, etc.). Therefore, whenever you return to the browsing page, you do not need to repeatedly reset your preferences. Please understand that some of our services can only be provided through the use of cookies. Cookies include persistent cookies and session cookies. Persistent cookies are stored by the browser and remain valid until their expiration date (unless the user deletes them), while session cookies expire at the end of the session.
We use functional cookies on our website to provide services, such as setting language preferences and ensuring security, which are essential for the website's operation. We may also use non-functional cookies to provide other services or help us improve our products and services, link to social media websites, control audio and video playback settings, and track visitor numbers and page views.
By using our website, you consent to the use of cookies as described above. Most browsers automatically accept cookies, but you can change your browser settings to disable all or some cookies as needed.
5. How We Protect Your Personal Information
(1) Retention Period for Information
Generally, we will only store your personal information for the period necessary to provide the service or as required by laws, regulations, or regulatory requirements. Upon expiration of the retention period, we will delete or anonymize your personal information.
(2) Technical Security Measures
We have classified and graded personal information based on its type and sensitivity, and have implemented corresponding technical protection measures based on the classification and grading results, including but not limited to access control, de-identification, irreversible encryption storage, and isolated storage, to ensure the security of your personal information.
(III) Organizational Security Measures
We have established a data compliance joint working group, formulated relevant management systems and process standards, conducted personal information protection impact assessments as required by law, strengthened employees' awareness of personal information protection, strictly controlled the scope of personnel with access to personal information, and will impose penalties on personnel who violate their obligations in accordance with regulations.
(IV) Security Incident Handling
We recommend that you pay close attention to the protection of your personal information, and we will also make every effort to ensure the security of your personal information. In the unfortunate event of a personal information security incident, we will activate our emergency response plan to prevent further damage from the incident. We will also proactively report the handling of the personal information security incident in accordance with relevant laws, regulations, and regulatory requirements. Additionally, in accordance with relevant laws and regulations, we will notify you of the basic circumstances of the security incident and the remedial measures we have taken or will take via email, text message, phone call, or other means when necessary. If individual notification is not feasible, we will issue a warning through announcements or other means.
6. Protection of Children's Personal Information
We do not intentionally collect children's personal information for any purpose. If you believe we have collected children's personal information without the consent of their parents or guardians, or if you are the parent or guardian of a user and wish to withdraw consent, please contact us, and we will delete such information. If a child uses our website with the consent of their parents or guardians, we will only collect, store, use, share, or delete their personal information in accordance with applicable laws and regulations, with the explicit consent of their parents or guardians, or as necessary to protect the child.
7. How This Policy Is Updated
We reserve the right to update or modify this policy from time to time. If such modifications result in a substantial reduction of your rights under this policy (i.e., “material changes”), we will notify you of the changes through various channels, including but not limited to pop-up announcements, website postings, and private messages.
8. How to Contact Us
If you have any questions about this policy, or any complaints or comments regarding the processing of your personal information, you can contact us through the contact information provided on this website.
We will handle your inquiry as soon as possible and respond within 15 business days after verifying your identity. If your request is overly complex and requires a delayed response, we will inform you of the reasons for the delay and the estimated timeframe. If you are dissatisfied with our response, particularly if our processing of your personal information has infringed upon your legitimate rights and interests, you may also file a complaint or report with the relevant regulatory authorities in our place of business, such as consumer protection, cyberspace administration, telecommunications, public security, and market supervision departments, or file a lawsuit with the competent court in our place of business.
